Welcome, Collector!
Welcome to FigureDecorsale, operated by Deals Merch Ventures Store. These Terms and Conditions govern your use of our website and services. By accessing our website or making a purchase, you agree to be bound by these terms.
At FigureDecorsale, we believe every collectible holds special magic. We’re committed to ensuring your collecting journey is as enchanting as the pieces themselves.
1. User Responsibilities
Account Creation and Security
When creating an account or making a purchase, you agree to:
- Provide accurate and complete information
- Maintain the confidentiality of your account credentials
- Notify us immediately of any unauthorized use of your account
- Be at least 18 years old or have parental consent to make purchases
Prohibited Activities
You agree not to:
- Use our website for any illegal purposes
- Attempt to gain unauthorized access to our systems
- Use automated tools to scrape or collect data from our site
- Interfere with the proper functioning of our website
- Misrepresent your identity or provide false information
2. Products and Services
Product Descriptions
We strive to provide accurate descriptions and images of our collectibles, including:
- Disney Traditions & Disney Showcase collections
- Loungefly backpacks and accessories
- Harry Potter collectibles
- Jim Shore sculptures
- Seasonal items from our Christmas and Halloween collections
- Limited edition releases and special collections
Product Availability
All products are subject to availability. We reserve the right to:
- Limit quantities available for purchase
- Discontinue products at any time
- Correct pricing errors that may occur
Note: Some collectibles, particularly limited edition items, may have restricted availability and cannot be guaranteed for future purchase.
3. Orders and Payment
Order Process
When you place an order:
- You will receive an order confirmation email
- Orders are processed within 1-2 business days after payment confirmation
- We reserve the right to cancel any order for any reason
- You will receive shipping confirmation with tracking information
Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
Pricing and Taxes
All prices are listed in US dollars. You are responsible for:
- Any customs duties or import taxes for international orders
- Ensuring your payment method has sufficient funds
- Any currency conversion fees charged by your financial institution
4. Shipping and Delivery
Shipping Methods
We offer two shipping options:
- Standard Shipping – $12.95 via DHL or FedEx (10-15 business days)
- Free Shipping – For orders over $50 via EMS (15-25 business days)
Shipping Areas
We ship worldwide, excluding:
- Some Asian countries
- Remote regions
Important: Delivery times may vary during holiday seasons or due to customs processing. We are not responsible for delays caused by customs or carrier issues.
Order Tracking
All shipments include tracking information. You will receive tracking details via email once your order ships.
5. Returns and Exchanges
Return Timeframe
You may return or exchange items within 15 days of receiving your order.
Non-Returnable Items
To preserve the magical integrity of our collectibles, the following cannot be returned:
- Opened collectibles with broken packaging seals
- Items from limited edition releases or special collections
- Seasonal items purchased after the relevant holiday
- Items showing signs of wear, damage, or missing components
Return Conditions
To be eligible for return, items must be:
- In original, unused condition
- In original packaging with all tags and protective materials
- Accompanied by the original receipt or order confirmation
Return Process
Follow these steps for returns or exchanges:
- Contact our support team within 15 days at [email protected]
- Wait for authorization and shipping instructions
- Package the item securely with the Return Authorization Number
- Ship to: Deals Merch Ventures Store, 1047 Dogwood Road, Phoenix, US 85003
Refunds
Refunds are processed within 3-5 business days after we receive and approve your return. Original shipping fees are non-refundable.
6. Intellectual Property
All content on our website, including:
- Product images and descriptions
- Website design and layout
- Logos and branding
- Text content and product information
is the property of FigureDecorsale or our licensors and is protected by copyright and trademark laws.
Note: Many of our products feature licensed characters and designs. These are used under license from their respective copyright holders.
7. Limitation of Liability
FigureDecorsale shall not be liable for:
- Any indirect, incidental, or consequential damages
- Delays in shipping beyond our control
- Products damaged during shipping (contact carrier for claims)
- Minor variations in product color or design from website images
Our maximum liability to you for any claim shall not exceed the purchase price of the product in question.
8. Privacy and Data Protection
We are committed to protecting your privacy. Our Privacy Policy explains how we:
- Collect and use your personal information
- Protect your data security
- Use cookies and tracking technologies
- Comply with applicable data protection laws
9. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be:
- Posted on this page with an updated revision date
- Effective immediately upon posting
- Applicable to all orders placed after the changes
10. Governing Law
These Terms and Conditions are governed by the laws of the State of Arizona, United States. Any disputes shall be resolved in the courts of Phoenix, Arizona.
Contact Information
If you have any questions about these Terms and Conditions, please contact us:
- Email: [email protected]
- Response Time: 1-2 business days
- Business Hours: Monday-Friday, 9AM-5PM PST
- Store Address: Deals Merch Ventures Store, 1047 Dogwood Road, Phoenix, US 85003
Last Updated: [Current Date]
Thank you for choosing FigureDecorsale for your collecting journey. We’re committed to ensuring every piece you bring home is as magical as you imagined!